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Responsible Gaming — Keep the fun in gaming, safely, at aq888

Aq888 believes gaming should be fun, not stressful. Responsible gaming tools, guidelines, and support — all in one place. Your well-being is our priority.

Deposit Limit
Manage your budget
Self-Exclusion
Benefits of taking a break
Cooling-Off Period
Take a temporary break
24/7 Support
Get help in Bangla
Responsible Gaming What does it mean?

Gaming is entertainment — just like watching a film or playing sports. But when it becomes a habit that causes financial or emotional problems, it's no longer entertainment.

Responsible Gaming It means you are in control of the game — not the other way around. You know your limits, stick to your budget, and can stop when the fun turns into stress.

At aq888, responsible gaming isn't a rulebook — it's our culture. We want every member to stay healthy and happy.

If you ever feel that gaming is affecting your life — your job, family, or health — please reach out to our support team right away. We won't judge; we'll help.

When is gaming just fun?

When you can smile after a loss, stay within your budget, and walk away when you choose — that is healthy gaming.

When does gaming become a problem?

If you are chasing losses with bigger bets, borrowing money, or hiding your play from family — please seek help.

aq888's Commitment

Aq888 never wants any member to face financial or emotional hardship. Our responsible gaming tools are always free and can be activated instantly.

aq888's Responsible Gaming Tools

In your control, anytime, for free

Deposit Limit

Set a maximum limit on daily, weekly, or monthly deposits. Once set, the limit cannot be increased before the specified cooldown period ends.

  • Go to Account Settings
  • Select "Limit Management"
  • Set the amount and duration
  • Takes effect immediately

Cooling-Off Period

Take a break from gaming for anywhere between 1 day and 6 weeks. Deposits will not be possible during this period, but withdrawals remain available.

  • Contact support or configure it in your settings
  • Choose your break duration
  • Your account will be locked during the Cooling-Off period
  • Cannot be cancelled before the period ends

Self-Exclusion

Exclude yourself from aq888 for anywhere from 6 months to permanently. Any attempt to open a new account during the exclusion period will be rejected.

  • Notify the support team
  • Select a duration
  • Will be activated immediately
  • The set duration cannot be shortened

Session time limit

Set a limit on how long you can play in one session. Once the time is up, you'll receive an automatic alert and your session will end.

  • Set a maximum daily gaming time
  • Receive alert notifications
  • Automatic logout when session time is up
  • Reactivates the next day

Loss Limit

Set a limit on the maximum amount in BDT you can lose within a given period. Once this limit is reached, gaming will automatically pause.

  • Set a daily or weekly loss limit
  • You will be notified when you reach your limit
  • Betting will stop automatically
  • Resets at the start of the next period

Reality Check

Pop-up notifications will appear at regular intervals showing how long you have been playing and how much you have won or lost.

  • Set your reminder interval (every 30 minutes)
  • A pop-up will appear during gameplay
  • Choose to keep it on or turn it off
  • Helps build self-awareness
Limit management examples
Weekly deposit limit BDT 2,500 / BDT 5,000
Daily session time 1.5 hours / 3 hours
Weekly loss limit BDT 700 / BDT 1,000
Monthly bet limit BDT 3,200 / BDT 10,000

* This is an illustrative example. You set your own actual limits.

Benefits of setting limits
Financial security
You will never exceed your budget — the system won't allow it.
Peace of mind
Knowing your limits makes gaming more enjoyable and less stressful.
Protecting relationships
Relationships with family and friends stay intact.
Long-Term Enjoyment
Responsible play makes it possible to enjoy gaming for the long haul.
Problem Warning signs Recognize

If you recognize any of the signs below in yourself, it may be time to seek help. This is not weakness — it is awareness.

Chasing Losses

Placing bigger bets after a loss to try to win your money back — this is one of the most dangerous warning signs.

Hiding from family or friends

Lying to or hiding things from family and loved ones about your gaming.

Gambling with borrowed money

Borrowing money from family, friends, or a bank to fund gaming.

Emotional distress

Feeling restless, irritable, or depressed when unable to play.

Neglecting work or studies

Failing to meet professional or academic responsibilities due to gaming.

Get help now

If you notice any of the above signs, contact aq888 Support. We'll help without judgment and can place your account on Self-Exclusion immediately.

On your own Self-assess

Answer the following questions honestly. If more than 3 of your answers are "Yes", consider reaching out for help.

1

Do you spend more time or money on gaming than you planned?

2

Has gaming caused you to skip sleep, meals, or time with family?

3

When you lose, do you feel the urge to keep betting to win it back?

4

Have you lied to family or friends about your gaming?

5

Do you feel uncomfortable or irritable when you can't play?

6

Have you tried to stop gaming but couldn't?

7

Has gaming put you in financial difficulty or under financial pressure?

Analyze your answers

1–2 Yes: Stay cautious. 3–4 Yes: Set limits now. 5+ Yes: Seek help immediately — contact our support team.

Responsible gaming's 6 Core Principles

Stick to these principles and gaming will always stay enjoyable

Only play with your own money

Never bet with borrowed money or funds you need for essential expenses. Only use money you can afford to lose without it affecting your life.

Winning is never guaranteed

Gaming is entertainment, not an investment. Winning is never guaranteed — every bet carries an equal chance of loss. Always keep that in mind.

Set your time

Decide in advance how long you'll play. When the time is up, stop — whether you're winning or losing. Without a time limit, gaming can easily spiral out of control.

Take regular breaks

Take at least a 10–15 minute break every hour. Get up, drink some water, take a walk. Playing non-stop impairs your judgment and decision-making.

Don't bet on impulse

Never play when you are angry, upset, or under the influence of drugs or alcohol. Your judgment is compromised in these states and the risk of heavy losses is much higher.

Talk to someone

If gaming is causing you problems, talk to a family member, a friend, or our support team. Don't carry it alone — asking for help is a sign of strength.

Minors Protection

Aq888 fully 18 years and above For adults only. We have strict measures in place to prevent underage participation.

If you are a parent, take the following steps to prevent your child from using aq888:

  • On device Parental Controls Install the software.
  • Keep your aq888 account password completely private.
  • Try to avoid gaming in front of your children.
  • Have open conversations with your children about the risks of online gaming.
  • If you have any concerns, let our support team know — we'll take action right away.
How we Verify
Age verification at registration

Date of birth is collected during registration. If the user is under 18, the registration is automatically rejected.

KYC Verification

Before withdrawing, you must verify your identity with a national ID card or passport.

Suspicious account investigation

Any suspicious account will be temporarily suspended until it has been verified.

Strict policy

If an underage member is detected, the account will be immediately closed and all transactions will be considered void.

About responsible gaming Frequently asked questions

Frequently asked questions

Yes, but not before the set period ends. If you choose a 6-month exclusion, you can only request to reactivate your account once those 6 months are fully completed. During this time, aq888 is ready to support you through our support team.

Yes. Lowering your deposit limit takes effect immediately. However, increasing it requires a cooldown period (typically 7 days) to pass first. This rule is in place to protect you from raising your limit on impulse.

Mental health professionals and counselors are available in Bangladesh. The aq888 support team can help you find the right resources. Asking for help is not weakness — it takes courage.

Not directly, but you can contact the support team and, with the member's involvement, work toward activating an exclusion. aq888 does not make account changes based on third-party requests without the member's consent, but we are happy to discuss how we can support families.

Yes, completely safe. Your account balance is fully protected during a self-exclusion or cooling-off period. You can still request a withdrawal while the exclusion is active — you simply won't be able to make new deposits or place bets.

Play responsibly — and the fun will last longer

Register at aq888, set your limits, and play with peace of mind. We're always here for you.

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